How It Works
A Lead Texts
Any message to your number
The Bot Reads It
Keyword, menu choice or filter
It Responds
Replies, asks, or fires a webhook
Qualified? Call
An outbound call goes out
Not every lead wants to talk first. Avortyx SMS bots hold the conversation by text: answering common questions, collecting details like a form would, acting on what people reply, and calling the lead as soon as they qualify, so the call that follows is already scored and ready to route.
- Keyword replies — HELP, START and STOP answered automatically.
- Text-based forms and Call Me Now — ask questions by SMS, store each answer on the contact, and dial the lead once they pre-qualify.
- Actions on replies — opt out or block, call back, send an email, book a callback or call a webhook when a message matches.
- Branching menus — walk people through choices, each able to reply, save a field or open another menu.
- Webhooks — send the sender’s number, their message and the lead data to another system as it happens.
